Accessibility Statement
Our commitment to making Lunexa usable for everyone.
Last updated: September 12, 2026
Lunexa Cleaning Co. is committed to making our website and booking platform accessible to all customers, including those with disabilities. We believe everyone should be able to book a cleaning with dignity, ease, and independence.
1. Our Commitment
We are continuously working to improve the accessibility of our digital experience. We aim to conform, where reasonably possible, to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, recognized as the international standard for web accessibility.
2. Measures We Take
To support accessibility, we:
- Design pages that can be navigated by keyboard and screen readers.
- Use sufficient color contrast and readable typography.
- Label form fields clearly and provide descriptive error messages.
- Include descriptive text alternatives for meaningful images.
- Test our booking flow on common assistive technologies.
3. Known Limitations
Despite our efforts, some parts of the Service may not yet be fully accessible. Third-party content (such as payment forms provided by Stripe) may not be within our direct control. We are working to identify and address these gaps.
4. Feedback & Contact
Your feedback helps us improve. If you experience any difficulty using our site, or if you need help completing a booking, please let us know:
- Email: support@lunexa.com
- Include the page address and a brief description of the issue.
- We aim to respond to accessibility requests within 2 business days.
5. Accommodations
If you require an accommodation to use our Service — for example, assistance booking over the phone — contact us and we will do our best to provide a reasonable alternative.
6. Changes to This Statement
As our Service evolves, we will review and update this statement to reflect our progress. The "Last updated" date above indicates when it was last revised.
Questions about this policy?
Contact us at support@lunexa.com